Shipping Policy
At Flamingo Fitness by Anastasia, we strive to provide prompt and efficient shipping services for all our customers. Please read our shipping policy carefully to understand our shipping practices and your responsibilities.
Processing Time
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates and Estimates (Prices to be updated)
Shipping charges for your order will be calculated and displayed at checkout.
Canada
Standard Shipping: 2 to 3 business days – $ 4.99 CDN
Express Shipping: Next day delivery – $ 5.99 CDN
United States:
Standard Shipping: 4 to 5 business days – $6.99 USD
Please note that delivery times are estimates and may vary depending on the destination and shipping method selected.
Customs, Duties, and Taxes
Flamingo Fitness by Anastasia/ Anastasia Vlassov Fitness is not responsible for customs and taxes on your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Shipping Restrictions
We currently only ship to the mentioned countries.
Damages and Issues
Flamingo Fitness by Anastasia and Anastasia Vlassov and not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Lost or Stolen Packages
Flamingo Fitness by Anastasia and Anastaia Vlassov are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order.
Incorrect Address
If you have provided an incorrect address, please contact us immediately at info@anastasiavlassov.com. If the order has not yet been shipped, we will update the shipping address. However, if the order has already been shipped, we are not responsible for incorrect addresses provided at checkout.
Returns
For information on returns, please refer to our Return Policy.
Contact Us
If you have any questions or concerns about our shipping policy, please contact us at info@anastasiavlassov.com.